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View Recently Sent Emails that were delivered to Members
View Recently Sent Emails that were delivered to Members

From a membership record, you can view recently sent emails that were sent on behalf of your organization to members via Join It.

Mitch Colleran avatar
Written by Mitch Colleran
Updated over a week ago

From a Membership record, you can now view Recently Sent Emails.

Note from the Editor: This feature was our first request to hit 50 votes on our Feature request forum! So, if you haven't taken the time to give us your feedback -- now is a wonderful time.

When viewing a Membership record, scroll down to the 'Recent Emails' tab. Once selected, you'll be able to see a list of your recently sent emails. See an example in the screenshot below:

How long can I view emails for?

Depending on your selected Package, there's a set window of time that you can view your emails for, ranging from 7 to 30 days. See the available Packages and their respective timeframes here.

Join It delivers millions of emails over the course of the year (with that number accelerating), so at the moment, saving these emails forever isn't feasible.

What does 'Delivered' mean?

When an email shows up on the Membership Record as 'Delivered', it means that the recipients email server responded with a status of 'received' when Join It's email delivery platform sent the email.

Due to the nature of the email protocol (the 'rules' that are universal to email communication), that's all the information that we is possible for the sender to receive (you can imagine how much easier the lives of SPAMmers would be if there were more transparency provided) -- so essentially, from this information, we know that we completed our task of delivering this email.

Once the email is 'received' by the recipients email provider, it's up to the email client to determined how that message is handled (e.g. put into spam, archived, put into the inbox, etc.).

Ultimately, because these messages get to the 'delivered' phase -- that means there were no bugs/issues on our end, and answering "why didn't this end up in my inbox?" can only be answered by the email receiving/email client (e.g. gmail, hotmail, icloud -- or whichever email service they are using).

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