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Member Experience
Member Experience
Learn what your members can do on Join It.
8 articles in this collection
Written by
Mitch Colleran
and
Leah Pelkey
How members can switch Membership Types during Renewal
Learn more about how Join It makes it simple for your members to switch Membership Types (upgrade / downgrade) during their renewal process
Written by
Mitch Colleran
Updated over a week ago
Seeing from a members perspective
Learn how to see things the way your members do
Written by
Leah Pelkey
Updated over a week ago
Switching the Language of Join It
Learn how to update your Account's language setting on Join It
Written by
Mitch Colleran
Updated over a week ago
How members can use their Digital Membership Cards
Learn more about how members can view and use their Digital Membership Cards
Written by
Mitch Colleran
Updated over a week ago
How members can view their payment receipts and invoices
Learn how members can see the payments that they've made to your Organization for their membership
Written by
Mitch Colleran
Updated over a week ago
How Members claim an account and set a password
Learn how your members can claim their account to update information, payment details, and manage their membership.
Written by
Mitch Colleran
Updated over a week ago
How does a Member update their payment card?
Members can update their credit card or other payment information by logging into their profile with your organization.
Written by
Leah Pelkey
Updated over a week ago
How members can cancel their memberships
Members can cancel their membership or recurring payment by logging into their member portal
Written by
Mitch Colleran
Updated over a week ago