Member Experience

Learn what your members can do on Join It.

7 articles in this collection
Written by Mitch Colleran and Leah Pelkey

Seeing from a members perspective

Learn how to see things the way your members do

Written by Leah Pelkey
Updated over a week ago

Switching the Language of Join It

Learn how to update your Account's language setting on Join It

Written by Mitch Colleran
Updated over a week ago

How members can use their Digital Membership Cards

Learn more about how members can view and use their Digital Membership Cards

Written by Mitch Colleran
Updated over a week ago

How members can view their payment receipts and invoices

Learn how members can see the payments that they've made to your Organization for their membership

Written by Mitch Colleran
Updated over a week ago

How Members claim an account and set a password

Learn how your members can claim their account to update information, payment details, and manage their membership.

Written by Mitch Colleran
Updated over a week ago

How does a Member update their payment card?

Members can update their credit card or other payment information by logging into their profile with your organization.

Written by Leah Pelkey
Updated over a week ago

How members can cancel their memberships

Members can cancel their membership or recurring payment by logging into their member portal

Written by Mitch Colleran
Updated over a week ago