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Member Experience

Member Experience

Learn what the experience is like for your Members

Mitch Colleran avatar Leah McMahon avatar
5 articles in this collection
Written by Mitch Colleran and Leah McMahon

How members can view their payment receipts and invoices

Learn how members can see the payments that they've made to your Organization for their membership
Mitch Colleran avatar
Written by Mitch Colleran
Updated over a week ago

How Members claim an account and set a password

Learn how your members can claim their account to update information, payment details, and manage their membership.
Mitch Colleran avatar
Written by Mitch Colleran
Updated over a week ago

Seeing from a members perspective

Learn how to see things the way your members do
Leah McMahon avatar
Written by Leah McMahon
Updated over a week ago

How does a Member update their payment card?

Members can update their credit card or other payment information by logging into their profile with your organization.
Leah McMahon avatar
Written by Leah McMahon
Updated over a week ago

How members can cancel their memberships

Members can cancel their membership or recurring payment by logging into their member portal
Mitch Colleran avatar
Written by Mitch Colleran
Updated over a week ago